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Hard Rock Hotel Riviera Maya Heaven

Mexico, Cancun Area, Puerto Aventuras
Tripadvisor rating 11200 reviews
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General description:
Approx. 50 m from a sandy beach is situated the Adults only hotel Hard Rock Hotel Riviera Maya Heaven. At the beach, there are sun umbrellas free of charge available. The tourist centre is only a few metres away. The town Playa del Carmen is around 18 km away. For mobility there is a car rental company. The airport (CUN) is approx. 76 km away.

Amenities:
It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 6 lifts, an air conditioning, a safe (for free), a kiosk, a mini market, various other shops, discotheque, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 5 restaurants (air-conditioned) and a snack bar. In a total 6 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find 4 fresh water pools. Here, there are sun loungers and sun umbrellas for free available. A bar at the pool offers guests refreshing beverages.

Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner.

Sport and Leisure:
Sports and entertainment: Fitness and aerobics. A golf course is located approx. 18 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Entertainment for adults: activity programme. Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Diners Club, American Express, travellers cheques and Visa.

King Room Deluxe (SwimUp-PoolTerrace):
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

1 Bedroom Sky Terrace Room Deluxe:
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Double Beds Gold Room Deluxe:
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

King Gold Room Deluxe:
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

King Royal Room (Partial Ocean View):
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Bedroom Suite (Ocean Front):
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Bedroom Suite (Ocean Front, Rooftop):
With baby cot (for free), tiled floor, kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.


ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
Customer Information - Comment:It will be mandatory for the Hotel to request a credit card from the guest upon check-in; the front desk team must make a hold corresponding to the amount of US$100 must be made for each night of stay.

Facilities View all

Wifi/Internet
Room Service
Restaurant
Air Conditioning
Bar
Disabled Facilities
Parking
Satellite TV
Kids Club
Baby Sitting Service
Adults Only
Spa
Fitness Centre
Golf

Resort Essential Information

Mexican peso Currency Mexican peso
Spanish Language Spanish
GMT-05:00 Time Zone GMT-05:00
10h 10m Avg. Flight Time 10h 10m
December-April Peak Travel December-April
£2.20 Price of a pint £2.20
Cancun Weather

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